Friday, June 16, 2006
Monday and Tuesday wasn't much better. We were supposed to start on the phones yesterday, but there weren't enough computers available. Amy and I sat next to two people who were taking calls for verizon online. After listening to that for 2 hours and 45minutes our supervisor asked us if we wanted to go home, Amy said yes(she wanted to watch a hockey game), but I said to put me on the phones. Our break was coming up in 15 minutes, so he should've just left me alone until after, but he didn't. My first call was horrible!! One, he put me on phone packages (after listening to internet sales all night), two, my computer froze...so I didn't know what to offer the customer...three, the woman was impatient and started yelling"what's the point of this call?" "what is the purpose?"...wah...wah ...wah! I got so upset!! She was so nasty! Then i had my 15min break to think about my bad call. Thankfully the rest of the night wasn't so bad and it was only 2 1/2 hours, just enough to get my 'feet wet' (hehe). Tonight was really boring. There is a 1-4min wait in between calls. I know....that doesn't sound like much, but when your there 6 hours it adds up. I made 3 Sales on the phone packages today! Two other girls from my group got 3 and the other got none. My last one was at 10:58pm. We are supposed to log off at 11pm, but I was still making a sale, so I didn't get logged off until 11:10pm. Which is nice cause its hard to get the 68 hour bonus when you work nights. I also logged on a couple of minutes early for my breaks. I think I'll get a book or a word find to play tomorrow night. Anyway I should get to bed.....write later......BTW thanks for the nice comment Lisa! :)
Subscribe to:
Post Comments (Atom)
2 comments:
No problem, but you didn't answer my question! :)
Hey Krista, Your welcome for the stitches gift card, I was never going back in there again to spend it so I am glad you got a new pair of pants.
So when are you coming back down for a couple of days?
Miss You!!
:)
Post a Comment