It is very sunny and wam in Fredericton today, so when 3:30pm came and I was done work I decided to walk home. Jenn, in the same class as me, just lives on Greensfield and Smythe and walks home everyday, so I decided to for a change. It only took me 45 minutes!! That's closer than walking from Connect! That used to take me 50-55mins uphill. I got 2 free bus tickets when I went to the information session downtown last week and I didn't need to use it, so I saved them and only needed to use 1 today. I might just bike to the bus stop, and get on with my ticket and bike home. Then I'll know how long it will take when I'm biking and not have to worry about being late for anything. Also, it's pretty cold and still dark at 6:45am when I catch my bus, so it'll work out better I think. We listened in on some calls for an hour and a half yesterday. They came in quickly, but the lady I was with was able to resolve the problems for everyone very quickly. She said she has been there 5 years and just loves it. They went over our points system alittle bit today and told us all about the benefits package they offer. It sounds really good. Some of the costs are covered by your "flex points" (which I don't know how you earn) and then you can choose the amount of coverage you want, 50%, 80%, or 90%, and pay the difference owing after the "flex points" are taken into account. We also learned how to fill in our own time sheets, it's kind of weird, the time sheets are due on Tuesday or Wednesday and they already include pay for the Thursday and Friday you haven't worked. If something comes up and you can't work one of those days you send them a revised time sheet and can either use vacation time, banked time (extra hours you've worked), floater time, or lieu time. I'm not to sure what the last two are, but I'll figure it out. We learned how to sign people up for payment plans that we offer, which doesn't seem to hard. I'll probably be eating my words when I have to do it, but.... I have this weekend OFF!! I'm pretty sure I will have next weekend off as well , I think we'll still be in the same training schedule. I was worried about having to work on Christmas (because the website application implied that it may be needed b/c they are open all year long). Not us though, we get Christmas day, boxing day and New Years day off. If we want to book any days off, we just go online and check to see if there are hours available for that day within the campaign and put a request in via email (I think). Then the staffing department gets back to you and lets you know if you've been approved. I'm not eligible for any hours until December 17th (3 months probation), but I can still go online and request days off after December 17th as soon as I get my user i.d and password. On December 17th I will get 23 hours for vacation time, so I could take three days off if I wanted. I don't think I'll mind working there at all. I gotta go make something to eat. Write later