I had a really nice day at work yesterday. The calls were steady, but not relentless and all of the people that I spoke with were pretty friendly. I worked from 12:30pm-3:30pm and the time was just flying by. Kelly Levesque (the human resources manager) approached me at 3:35pm and told me to log out. She said that she had a reward for me to show her appreciation for joining the collections training when she asked me to. She booked me off the phones from 3:35-8pm doing back office work. Cameron(a guy from back office) showd me how to log some things on addresses where there is gas being used but no one has set up an account to take responsablility for the gas service. I didn't have to talk to anyone all day! It was an awesome break from the phone! When I logged on at 8pm I only had an hour and 45mins left of the day. Near the end of my shift I spoke with an older guy who said that I had the nicest voice and sounded like a sweetheart! He said that I was in the wrong line of work, probably assuming that people yell alot. I asked him why he thought I was doing the wrong kind of work if I have a nice voice, and he just said that I sounded like a sweetheart. I don't even remember what he called about. I think he was frustrated about something, maybe not getting his bill, but he kind of forgot why he called after he was talking to me for a bit. I told him that he had a credit on his account, but I probably should have verified his postal address. hmmmmm...oops!! Sam went to Saint John to visit his mom and dad this weekend, they wanted him to go down for some reason. Which means I have the whole house to myself! I can do whatever I want to! (including use the computer whenever I want to-not having to wait 3-5hours to use the computer is nice). I went and got groceries this afternoon and I did a good deed! A representative from the Fredericton food bank was around the fruits and vegetables and I asked him what the bags (on the table) were for, and he told me that you buy the 5$ bags of food and donate it to the food bank. I thought that was resonable and offered to buy one. I had a donair for lunch and it was delicious! I think Gizmo is cold since her hair cut, she stays on top of my fuzzy p.js on the bed all the time. I am so excited to have a four day work week for this week and next week. I still have to get ahold of mom to see if she and/or richard can pick me up on Friday or what they want me to do.