Saturday, April 05, 2008

Now that I'm in collections I really like it. Probably more than I like being in billing. People who are calling the collections department are just setting up payment arrangements so that they don't get disconnected. They are pretty friendly to me (considering I'm their last contact before getting disconnected in most cases). I still get the sob stories about how they can't pay their bill and it's not their fault and they have 3 kids and.....I try to help them as much as I can, but when it comes right down to it...you have to pay your bills (period). People expect their phone or cable to be disconnected if they don't pay their bills (after repeated warnings and overdue statements-even phone calls reminding them), but for some reason think that we are being unreasonable to disconnect their gas service. Whatever. Now I don't have to deal with people calling because they think their bill is to high (because they don't think they used that much gas- I don't know what their basing this assumption on, but they believe they didn't use it). I never called NB power and disputed using more or less electricity than they billed me for!! I really don't understand what these people are hoping to accomplish by making these ridiculous claims!! I had a nice week at work. I signed the home early book on Wednesday and Friday and was fortunate enough to get an email telling me I could go. Wednesday I left at 9pm (only 45mins early), so I used 45mins of floater time to cover and banked that 45mins at double overtime for 11/2 hrs. Yesterday I got to leave at 7pm!! I did the same thing, used banked overtime to cover leaving 2:45 early and still was able to bank 11/2 again. I got home shortly after 7pm and Sam and I went out to a late dinner at the Hilltop. We had gone there last weekend for breakfast and I was surprised at how good their prices were, so we went there for dinner Friday. They have sweet potato fries which are really nice. This morning/afternoon Sam made us some omelettes. I've been banking all of my double overtime for awhile and in another week I think I might have enough time to book a 5days off paid. (+ I usually have weekends off). I suppose there are worse jobs out there. Anywhoo I think I'll go online and play a game or something since I have the computer for a couple hours.

3 comments:

Lisa said...

I'm glad you're enjoying it - I know you had some reservations.

Do you think you'll be down again in the next 7 weeks? It would be good to see you before I move.

Sarah and I will be in Freddy May 26th to see Sarah Slean. Maybe we can get there early enough to have dinner or something with you. :)

Krista said...

I don't know what my shift will be in May, but hopefully I can work something out. (that's a Monday right?)

Lisa said...

It is, but like I said, let me know if you're coming home between now and then. :)