I just had an introduction meeting with my team manager, everyone is scheduled for one, and I found out that I am #3 on our "team", which is mostly billing CSR's. I won't know where I'm at in the actual collections shift bid until mid May. She did say that I had a good score though (99). I'm still fairly confident that I will get a decent position in the shift bid. My friend Alicia is on the same team as me and is in the collections bid and I know I did better than her. The whole points thing is very misleading!! It doesn't really matter where I rank in the team, if we aren't in the same shift bid! Ridiculous! Keep your fingers crossed for me!